How airlines across the world are dedicating resources to social media [Infographic]
Airlines and social media it is such a natural fit, but how well are they really doing? This infographic and accompanying video give a really good take on what’s really going on. It gives an idea of how the number of fans/followers and how that translates into actual reach.
It also shows the different kinds or resource that airlines are putting into social media. For instance KLM has 23 social media staff, JetBlue has 34 and Virgin America only two. That surely has to translate into service.


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