This post is provided by our partner the Future Foundation, the leading consumer futures business.
During the relatively short period of time for which they have been in existence, social media platforms have exerted an intense pressure on our industries. And given the whistle-stop speed with which a message or meme can now be transmitted across groups of friends – and, in the process, potentially transform a market overnight – marketers are increasingly focusing their energy on monetising this new platform. In a way there is an amusing touch of Magic Nostalgic about this – word of mouth is after all the oldest form of marketing.
In this post, however, I want to go deeper into the subject and look at how social media platforms have fundamentally altered the way in which we communicate with our peers – as well as how this has imbued word-of-mouth with a renewed sense of potency.

In the past, if I wanted to check up on a friend, send my parents a message or ask my brother for his recommendations about which mobile phone I should buy, I had to contact them directly. Read More »
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