Posts Tagged: online reputations

48 hours to save your reputation? If you are lucky, you’ll get four

Take a look at this chart, it shows the Twitter life span of the
tube story that ran on Friday and is a lesson for any customer facing
organisation. When something breaks online you literally have 3-4
hours to get a handle on things.

Read more on 48 hours to save your reputation? If you are lucky, you’ll get four…