Posts Tagged: NHS

Can the NHS really teach us anything about customer service?

NHS LogoThe NHS announced the launch of its new ‘TripAdvisor’ style feedback system for patients last month, for the first time allowing its customers to quickly and painlessly give frank, honest reviews of the service they receive at hospitals around the country.

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Twitter Olympics: Team USA takes Gold, Team GB takes Silver and Jamaica Bronze

Lizzie Armitstead (left), Marianne Vos and Olga Zabelinskaya in the breakaway that led to all three winning medals in the 2012 Olympic road race. Photo by DAVID ILIFFWith the London 2012 Games off to a flying start, it is Team USA at the head of the leader board in the Twitter stakes with over 190,000 Tweets made over the weekend and counting.

Team GB is currently in second place with more than 180,000 Tweets sent in support of the host nation’s athletes. Jamaica is hot on the heels of Team GB. China, Canada and Brazil just miss out on the weekend’s Twitter medals. Read more on Twitter Olympics: Team USA takes Gold, Team GB takes Silver and Jamaica Bronze…

Digital healthcare: A listening exercise

Perhaps not too scarred from his last listening excursive, health secretary Andrew Lansley launched a crowd-sourcing initiative this week, calling on the general public and healthcare professionals to submit ideas for a series of health apps which could help improve NHS healthcare.

While Lansley has been lambasted for being seriously out of touch over his botched NHS reform plans of late, the move does touch on a wider trend in using digital technology to aid healthcare. Read more on Digital healthcare: A listening exercise…

Can crowdsourcing save the NHS? Online groups to mobilise millions

The group that organised Save our Forest campaign, that played a role in reversing the national forestry sell-off, has turned its attention to the NHS.

Tens of thousand of 38 Degrees supporters suggested ideas on Facebook, its blog and Twitter and voted this week for the group to make the NHS its next big campaign priority. Read more on Can crowdsourcing save the NHS? Online groups to mobilise millions…

How glue helped the Green Party win in Brighton

Here’s an insight into a successful political campaign. The Green Party’s two big aims for the general election were to elect MPs in Brighton Pavilion and Norwich South. Read more on How glue helped the Green Party win in Brighton…

Making things better from a hospital bed

Pain can be a beautiful thing. And in my case quite an inspiring thing too. For the last 5 days I’ve been stuck in hospital with severe back pains – which have meant I’ve been totally bed bound, and completely dependent on the nurses at Kings College Hospital London (who have – by the way – been really great!)

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