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5 things CMOs can learn from mobile-first app brands

Part one in a week-long series about the impact of mobile-first app brands.


The smartphone-based app economy is flourishing and bringing with it irrevocable change. Apps are empowering and enhancing the lives of modern consumers like never before.

Those leading the app economy are typically not traditional, established brands and businesses but a new wave of app start-ups, mobile-first start-ups that are significantly disrupting the status-quo across many different industry categories.

The crux of personalisation: understanding your customers

As brands and brand marketers look to gain an edge on each other by engendering a meaningful, two-way dialogue with consumers, there can be no doubt that generating personalised customer experiences will be a key driver for significant change.


Before you even begin to consider creating personalised customer experiences, it’s crucial you understand your customers.

By creating a consolidated dataset of all anonymous and known information about a customer, accessible across all channels, you have the opportunity to provide unique, engaging experiences that include personalised information, service and promotions.

The untold potential of image recognition

Image recognition technology has the potential to transform digital advertising.


The history of all technologies include moments when a breakthrough – either commercial or operational – heralds it moving from niche to normal.

One moment occurred for image recognition technology last week with the news that Google had struck a deal with machine vision technology specialist, Movidius.

This alliance is likely to result over the next couple of years in the adoption of built-in image recognition facilities in Google devices.

Is Uber’s new look good business or bad branding?

Uber’s rebranding has met with a wave of derision from the business, marketing and technology worlds.


The Twitter community has lamented the loss the brand’s distinctive ‘U’ and the lack of obvious references to its core business of moving people from A to B.

Above all, the micromanagement of the two-year process by Uber CEO and co-founder Travis Kalanick – an engineer by trade – has commentators questioning his priorities.

Unfavourable comparisons are made with the light-touch rebrands of Google and Facebook which kept colours and references that consumers are familiar with.

The year ahead for programmatic

The programmatic ecosystem has seen substantial growth over the past few years.


It has moved from being a cheap solution and now grants access to guaranteed premium inventory.

However, with the number of brands adopting programmatic methods, there is now a greater chance for issues such as poor user experience and poor advertising quality.

However, there are now stronger data protection regulations in place which can combat these issues. With this in mind, there are a few trends I expect to see over the coming year.

As marketers try to gain more control over automated ads, we will see a greater focus on what they actually want from automated solutions.

Movie producers should use personalised video to get punters into the cinema in 2016

Last year marked a record year for cinema ticket sales in the UK and Ireland, jumping 11 per cent from 2012, the previous record year, with five films making more at the box office than the biggest success of 2014.


With the likes of Spectre and the new Star Wars release in the same year it’s hardly surprising.

But the film industry can’t spend too long patting itself on the back and supping champagne.

The fact that this bumper year was driven by so many blockbusters won’t be lost on the film studios who arguably don’t have so many ‘bankers’ releasing in 2016.

The Daily Poke: Pod prescription

Some of the best discoveries happen by accident. That’s certainly true for New York based HiLine Coffee.


So how did founder Gene Kakaulin accidentally discover that filling used Nespresso pods with freshly ground premium coffee would taste even better than the original?

The honest answer is he ran out of Nespresso pods at home and had to get creative or risk leaving his wife uncaffeinated (a risk he obviously wasn’t willing to take).

How to appease ad-verse customers

As ad blocking rises, it’s become a big problem for brands and marketers alike – and one that’s not going to disappear overnight.


But while many in the industry are worried that we’re facing the end of ad-supported content, ad blockers can signal an opportunity for marketers to step up and revitalise the ad-supported online experience with better content, to deliver better results.

After all, content isn’t free to produce and brands have every right to monetise it. But equally consumers have the right to avoid bad ad experiences.

Here are three methods that could help brands improve the viewing experience for today’s ad-verse consumers.

DOOH shares the same DNA as online and mobile

Back when this all began in 2005, and the first run of screens launched on the London Underground, DOOH stakeholders were keen to see the premium ad-revenues rolling in for this new turbo-charged Outdoor offering.


Many in the industry thought DOOH would boost Outdoor’s overall market share by deflecting existing budgets away from display and mobile advertising, and this could explain our relative antipathy in the beginning.

Fast forward to 2015 and the mood couldn’t be more different.

We in DOOH now sit comfortably alongside digital and mobile, courting some sort of harmonious digital threeway for clients, inviting them to sample our wares collectively.

Super Bowl 50: How to amplify your advertising beyond the big event

Super Bowl 50 is almost upon us and the advertising industry and consumers alike are indulging in brand’s campaigns ahead of the event.

snickers super bowl 2016 marilyn monroe willem dafoe

Many brands have launched teasers for the sporting occasion. Already, we’ve seen Pokémon kicking off its 20th anniversary celebrations with their first ever Super Bowl ad and Marilyn Monroe and Willem Dafoe starring in Snickers’ campaign (pictured).

Advertising is key during Super Bowl, with last years’ game breaking TV records, but what can brands do to amplify their advertising strategy around the event?