Author Archives: Tia Fisher

eModeration launches Facebook management service.

eModeration
has launched a Facebook management service for brands using the social
network as part of their marketing campaigns.

A
presence on Facebook is becoming a must-have for any consumer-facing
brand, and can result in excellent user engagement, providing a direct
medium for marketing messages and customer service and an opportunity
for viral growth of brand loyalty.  But as Facebook campaigns become
more commonplace and sophisticated, brands are increasingly aware of the
need to manage the community within Facebook so that users are engaged,
and of moderating content in order to keep users safe from spam or
inappropriate content.

Read more »

When is an ad not an ad? The new CAP codes for social media

Last week we got the news that the ASA (Advertising Standards Authority) are due to extend their remit of internet control via the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (the CAP Code).  Now it will also apply to marketing communications online in non-paid-for spaces, such as publisher’s own websites and social networking sites.

Read more »

eModeration publishes new white paper: Communities of Purpose

I’m really excited to release eModeration’s new white paper today. 
The paper,
Communities
of Purpose
, focuses on interactive online communities with a
clear goal, otherwise known as ‘communities of purpose’.

Brands and not-for-profit organisations can establish these communities
to act as a focal point for  members to meet, contribute content and
provide mutual support as they try to reach their shared goal – whether
that be to lose weight or elect an official to office.  Think of Weight
Watchers
Walk the Walk
(raising money to comabt breast cancer) or Liberal Democrat Voice for
example.

This paper (co-authored by eModeration’s CEO, Tamara Littleton,
and Head of Community Ashley Cooksley
gathers the thinking from some of the highly respected voices in
community management today to provide clear, practical advice to those
thinking about establishing a community of purpose.  It details best
practice for the management of Communities of Purpose in order to
maximise the engagement and support that these communities can offer
their members.

For example, here is our list of things a brand should consider when
creating a community of purpose:

Read more »

Who should be the creator and admin of your Facebook Fan Page?

 I’m not going to go into whether or why you should create a Facebook
Fan Page (now called an ‘Official Page’).  Let’s just say that you’ve
decided to do it, you’ve got some great ideas about content and apps,
your moderation is sorted out, you’re fully resourced and someone’s
about to press the button …

But who?  Who in your company or your supplier’s company should be
the creator of the Page?  Whose profile, whose email address should the
fan page be inextricably linked to, for now and evermore?
Because if
you’re the creator of a Facebook Page , it’s not just for Christmas. 
It’s for life: regardless of changes of employment or role. 

Imagine.  You’ve invested in your Page, it has over a million fans,
communication is going great – but one of the people with full editorial
control over this page is a Facebook User Profile belonging to a 24
year old who interned with your web design company four years ago. 
Rumour has it, he’s gone travelling …

According
to Facebook
, there is currently no way to take away admin status
from the creator of a Page (although rumour has it that your account
manager might be able to help, especially if you advertise with them). 
However, Page admins can add or remove other admins by following these
steps:
   1. Click the “Edit Page” link below the Page’s photo.
   2. On the right hand side, click the “Add” link in the Admin section.
   3. Select the friend (fan) you would like to add as an admin.

The point is that you can add extra admins, but you can’t remove
yourself from admin if you are the creator.
  Even though the alert
box messaging tells you that you are doing so, it ain’t actually so.

I tested the system and gave admin of a test page to another person. 
Then went to remove myself from being admin and got this message:

Read more »

Twitter profiles and the three second rule

 

This post first appeared on the eModeration blog on 18th May 2010

What do you think makes a good Twitter profile?
What makes you want to follow back? And what has you reaching for the
bucket?

Most mornings, sometime between about 10am – 11am, I’ll start clicking
through to see who my new Twitter followers are. I’m aiming to
give each profile a three second glance – then if it looks of interest, I
may click through to the website, follow, put them in a list, send them
a welcome tweet, even forward their details to other people who make
want to follow them too – which all takes a lot longer. But
essentially, a Twitter profile has that three second window to capture
my interest. I’m not being snobbish, or overly discerning – I’m just
busy, and I don’t get enough time to read the many interesting people I
follow at the moment.

I tweet for work (this is very important) and I’m British. (So is this.
There are appear to be enormous cultural differences on Twitter). So
… for me, here are some profile no-no’s:

Read more »

eModeration Social Media Round-Up #41

Welcome to eModeration’s round-up of all that is intriguing, alarming
or odd in the world of social media, compiled by Kate Williams. For
more social media snippets, follow @emodkate – or for general twittery,
@KateVWilliams.

This week (a little bleary-eyed): The Social Election; Facebook’s fork
in the road; and Apple redux.

Read more »

eModeration’s Social Media Round-Up #40

Welcome
to eModeration’s round-up of all that is intriguing, alarming or odd in
the world of social media, compiled by Kate Williams. For more social
media snippets, follow @emodkate – or for general twittery,
@KateVWilliams.

This week (a little later than usual, due to an unpleasant encounter
with The Lurgy): is Facebook sucking out our brains?; Google fumbles
‘evil’; and more Apple fun.

The social world is still blinking anxiously as it attempts to digest
the full import of Facebook‘s recent announcements at F8 (the
annual, erm, FaceFest, during which the ‘Book traditionally tells
mortals what to expect during the coming year.)

What it all boils down to is
this: Facebook, within an unspecified period of time, will be
transitioning from being an element
of the web – albeit one with a fair amount of heft and a considerable
social girth – to actually, like, being
the web.

I know. There is so very much
to think about there that we thought the subject deserved a blog post
of its own
– so if you wish to scare yourself silly reading about
the new, Matrix-like Facebook,read it here, for a digest of what, at times, has been
the rather indigestable coverage.

Talking of evil (and we might have been) – here is Google -
the original ‘do no evil’ guys – following up their phased
withdrawal from China
by posting
what it called a ‘refresher’ to its censorship policies. The global
searchmeisters are simultaneously launching what they call a Government
Requests Tool
, which will allow anyone to discover the extent to
which governments are using their legal systems to ask about their
citizens’ web activity
,
or to censor content legally
available elsewhere
(Britain, by the way, ranks
third
– only Brazil and the US were more active).

It’s all very admirable: it stakes out Google’s position on the human
rights ma
p, and goes some way to answering those critics who
accused it of inconsistency in singling out China, in a fit of
libertarian evangelism.

Rather awkwardly, however, the announcement was made in the same week
that a group of 10 nations wrote an
open letter
to Google CEO Eric Schmidt, expressing their serious
concerns about the company’s attitude to individuals’ rights to privacy
– most notably the “disappointing disregard for fundamental privacy
norms and laws” displayed during the rollout of Google Buzz.

Google Street View also came in for sustained criticism from
the privacy tsars
– and then came under further fire from Germany’s
Federal Commissioner for Data Protection, who professed himself ‘appalled
and horrified
’ to discover that the Street View car is scanning
private wireless networks and unique Mac (Media Access Control)
addresses
, as it wends its merry way through Germany’s bergs. The
commissioner calls this ‘unlawfully collected personal data’ and urges
Google to delete it immediately.

This evil thing? It’s tricky, darnit.

APPLE JUICE …

For a famously controlling and security-conscious company to
lose one next-gen prototype devi
ce may be considered a misfortune.
To lose two
– well, you can probably see where I’m going with
this.

Astonishingly, what appeared to be two iPod touch prototypes – fully camera’d-up, Touch-fans
popped up on eBay at the end of last week, and were spotted by
and eagle-eyed 9to5Mac just before the auction was taken down.

Could be a hoax, for sure, but the pre-existence of an Apple patent
for an iPod Touch with camera
– plus the fact that the latest Touch
3G was found to contain an
empty space for a camera
– would suggest that Apple
really IS that careless
.

Meanwhile, hapless Apple engineer Gray Powell, who lost the iPhone
prototype in a Bavarian-themed bar, has been contacted by those
wags at Lufthansa
: they wrote offering him a free business-class
round-trip to Munich for an authentic Bier Keller experience – an offer
which we sincerely hope he doesn’t have the unexpected leisure to pursue
any time soon. Gray’s father told CNET that his son was ‘devastated’
by his mistake; it’s profoundly to be hoped that the fact that the poor
guy’s name is now in the public domain will protect him from a
precipitous P45.

And what of Gizmodo, the site which paid
$5000 for the ‘lost’ iPhone HD, and garnered publicity at least twenty
times that value in return, in the form of an extra
3.6 million eyeballs
? Well, the New
York Times
says California authorities are weighing up whether or
not to slam a felony charge on Nick Denton, boss of Gizmodo’s parent
company Gawker Media – and it now emerges that on Friday, officers from
California’s Rapid
Enforcement Allied Computer Team
raided the house of Gizmodo editor
Jason Chen and sequestered computer equipment.

DailyFinance.com urges Apple to
launch a suit – according to them, the company has a super-tight civil
case that Gawker pilfered their trade secrets, inflicting
millions of dollars-worth of damage. And, with Apple’s Q2 figures revealing that
8.75 million iPhones were sold last quarter, it’s a fair bet they’ll be
taking that advice pretty seriously.

The whole sorry episode has had the unintended side-effect of shining a
very bright spotlight on Apple’s legendary secrecy, and the
ethics behind it. Apple thus far has kept an adamantine grip on its new
products, and vigorously pursued a strategy of strict control over
which members of the tech press are allowed advance access to them. And
– as Gizmodo say in
their own defence
– ‘it’s impossible to argue that “access
journalism” has anything but a deleterious effect on the objectivity of
journalists.’

Sounds like it really is all
over between Adobe and Apple
– in the tech equivalent of ‘collecting
their stuff’, Adobe have announced their intention to halt
development of their Flash-to-iPhone converter
, and are calling on
their community of app developers to concentrate entirely on Android
devices from now on.

Meanwhile, in the continuing saga of AppleStore’s rejection of ‘adult’
apps, CEO Steve Jobs has fired off another of the quickfire
emails he’s lately been so fond of sending to correspondents. “We do
believe we have a moral responsibility to keep porn off the iPhone,”
he
told one
. “Folks who want porn can buy and [sic] Android phone.“

The AppStore’s decision-making process recently came under
scrutiny when it emerged that an app by a Pullitzer-Prize winning
cartoonist had been rejected
by the increasingly capricious tech
giant – on the very
questionable grounds that it contained “content that ridicules public
figures.” In another
of those emails
, Jobs was forced to acknowledge that the rejection
had been a mistake – the app was subsequently accepted.


Anonymous reviews seem consistently to be in the news – and the Guardian
reports on a rather astonishing
literary whodunit
within the notoriously back-stabby academic
community. Historian Dr Rachel Polonsky noticed that an
anonymous commenter on Amazon had slated her recent book
– and that
other leading academics had suffered similar attacks. One of the
pseudonyms of the spiteful critic – orlando-birkbeck – led (perhaps
inevitably) to the door of Prof Orlando Figes, 50, a historian at
Birkbeck College, who responded with legal threats to both his
colleagues and the media. In a surprise twist, the professor’s
barrister wife at first came tearfully forwards to claim responsibility;
thence to the final denouement, in which the Professor did the manly
thing and acknowledged that the poison-pen writer was, in fact,
himself.

Ach, what would we have done without that most
enjoyable YouTube memes of the last year – the
re-subtitling of the film ‘Downfall’, which depicts
Hitler’s desperate final hours, so that the Fuhrer appears to be having a
hissy-fit about any old tripe. Now, though, the film’s grumpy
producers are using YouTube’s Content ID system, which permits a
copyright owner to immediately
disable
any video that contains its copyrighted content, to remove
them all
! Interestingly, YouTube
is advising
that the parodists claim ‘fair use’, which would
immediately restore the videos and force the film’s producers to issue
an official DMCA takedown notice. With delightful predictability, some
wag has uploaded a Downfall parody
about the parody
controversy. So clever,
these postmodernists.

Twitterista’s
are constitutionally
disinclined
to trust the mainstream media, a fact confirmed last
week by the trending hashtag #nickcleggsfault, which predicted that a
panicked right-wing press would try to smear LibDem leader Nick Clegg,
following his surge in the polls. 
By midday on Wednesday it was the
second most-tweeted hashtag on Twitter, with ‘fake tan went wrong –
#nickcleggsfault’ and ‘dinosaurs extinct – #nickcleggsfault’ among the
sniggeriest – along with the inevitable ‘lost 4th-gen iPhone prototype -
#nickcleggsfault’.

And, in further weighty political news, ‘Poor’ George Osborne
or rather, the hair of the same – became a trending topic this week: his
new brilliantined and Bunteresque ‘Do was the subject of much mockery
during the Chancellors’
Debate
. The Shadow Chancellor’s decision to risk a ‘Lord Snooty’
was all the more puzzling since – as the
Guardian
pointed out – it ‘can only add to the vague but
unshakeable sense of a man who has just had his jacket buttoned up by
his nanny.’

A month or so ago, Marmite launched a rather smart
social media campaign which pitted the imaginary Marmitophile Love
party against the Marmite-loathing
Hate party
. The leader of the Hate party was oleaginous and a bit
thick – though I’m sure this had nothing to do with BNP leader Nick
Griffin’s conclusion that he was being parodied.
Aaanyways, in a
revenge which can reasonably be described as ‘spectacularly childish’, a
floating Marmite jar was superimposed upon the BNP’s recent party
political broadcast
, causing Unilever to initiate
injunction proceedings
in order to protect the integrity of their
brand.

The Round-up was rather purse-lipped about the freak-show frisson which
accompanied Susan
Boyle
’s sudden elevation – we felt that it reflected rather
poorly on our national culture. But it seems that a model has been
established, without which popular culture will grind to a halt. We
therefore present to you the dual viral delights of portly Lin Yu Chun
from Taiwan, who turns out to have a rather sweet voice, and who here
duets Bonnie Tyler’s “Total Eclipse of the Heart” with William
Shatner
.

See, this is the kind of grit
and vigour
which you’d expect from an alliance between doughty
Britain and perseverant Australia. Brit Sean Murtagh and Aussie Natalie
Mead were unable to get back to the UK in time for their own wedding –
but were not ones to let the small matter of a volcanic eruption disrupt
their nuptuals. They invited their fellow stranded passengers to join
them in celebrating their wedding at Dubai’s airport, while their
official guests, assembled in the UK, watched the romantic union via
Skype
. Tears? Good lord no – just a little ash in my eye, is all.

In related volcanic news: few would deny that here’s been a bit of
argy-bargy about the iPad’s usefulness, but no-one
has thus far suggested that ‘government of medium-sized Scandiwegian
country
’ should be amongst
its functionalities
. Nevertheless, Norwegian Prime Minister Jens
Stoltenberg, who was grounded last week by that pesky Icelandic
eruption, was reported by his press secretary to be “running the
Norwegian government from the United States via his new iPad
.”


Still unconvinced that the iPad is a Good Thing? Gah – the global
supply of kitten/toddler/iPad interaction videos is running dry! Will
this great-grandma-gets-an-iPad
video
do instead?

Apparently there are now 8.6 million robots in the world — or, as
IEEE.org
reports
, more than one automaton for every person in Austria. As a
contextualising device, I confess that leaves me none the wiser – you?

New documents filed in a suit against Pennsylvania’s Lower Merrion
School District allege that cameras embedded in school laptops
took ‘thousands’
of unauthorized images
of their pupils in their own homes. One
student says that his laptop took photos of him as he slept – and
according to court papers, one staff member described the images as a
window “into a little LMSD soap opera.”

More teens are texting, and they’re texting more often: new
research from Pew
reports that 54% of American teenagers send
daily texts, up from 38% 18 months before. 72% of them text regularly
overall.

Meanwhile, a new study reveals that younger users care very much
about online
privacy
;
quite as much as we Oldies. Overall, 88% of us have
withheld information from business due to privacy concerns, with a
comparable figure of 82% for young adults. 84% of them feel that
permission should be gained from the subjects of a video or photo,
before it’s posted online – only 2% lower than the overall figure. And –
most pertinently for Facebook and other companies who have recently
been trumpeting the ‘end of privacy’ – 40% of 18-24s believe execs
should face prison for their company’s illegal use of personal info –
exactly matching the figure for 35-to-44-year-olds.

Microsoft
have been accused of encouraging
sexting
with a promo video for its Kin phones – pitched as
social devices allowing easy sharing of content with friends – which
shows a teenage boy sending a photo of his bare torso to a female
friend. Critics say that the company is aiming the devices at 13-18
year olds
– and recent research found that one in four in this age
group have admitted sending explicit images to their friends.

The Telegraph reports that Microsoft is under further fire,
following accusations that a Chinese factory which makes Xbox
components is using
teenagers as slave labour
. They quote an investigation by the
US’s National Labour Committee, which found that the factory was paying
its young workers as little as 37p per hour for 15-hour shifts in
desperately crowded workshops. One space, measuring 105ft by 105ft,
contained nearly a thousand teenagers working in 86 degree heat -
the factory is alleged to have turned on the air-conditioning only when
foreign clients were visiting.

A new virus has infected the PCs of thousands of Japanese users
who have illegally downloaded sexually-explicit hentai, according to
the BBC
. The malware takes a screenshot of the victim’s web history
and publishes it – before demanding a £10 fee to ‘settle your violation
of copyright law’ and remove the user’s surfing history.

The Conservative
Party
has weighed in on the current controversy surrounding Facebook’s
refusal to install a ‘panic button’
, which would connect young
users directly to the police if they felt at threat from paedophiles.
The party is threatening
to remove
their advertising
unless Facebook reconsiders – but
critics accuse the Tories of electioneering, pointing out that Facebook,
which is on-track
to make $1.1 Billion
in 2010, is unlikely to be overly-worried by
their threats.

Rolling Stone
magazine
has announced that it will be erecting a
Glasto-style paywall
around all content beyond its homepage.
The iconic muso-mag will tax readers $3.95 for a month’s pass, or
$29.99 for an annual subscription. Elsewhere, Reuters announced that it
too is eyeing a limit to Free, and perhaps plans
to charge
for “niche, high-value content”, according to Brand
Republic.

The Wall Street Journal has joined the New York Times in cuddling
up to Foursquare
: it’s now providing them with editorial
snippets and restaurant reviews, as well as three new badges, each of
which come with a specific New York Challenge.

It was perhaps inevitable that News Corp would throw its hat into
the social gaming ring, and last week it planted
its flag
with the acquisition of social game developer Irata
Labs
. It seems there are no plans to fold the company into
MySpace
– it will be grown as a standalone, to be put to work with
NewsCorp properties as required.

Meanwhile the L.A.Times reports that Hulu, the video-site
part-owned by NewsCorp, might be launching its subscription model
at $9.95
a month
. But at least one
commentator
has noted that the figure might not be quite the ticket
– being both too much for the average consumer to stomach for free TV,
and too little to make much of a dent in Hulu’s operating costs.

New research by moneysupermarket.com suggests that superfast
broadband will actively encourage
users to illegally download
copyrighted content
. Already,
nearly a fifth of internet users admit to doing so – and 35% will be
more inclined to, once superfast broadband is rolled out.

Yahoo
has splashed out on the Montenegran Me.me domain name for its
micro-blogging site Meme, calling the purchase “an essential
component of our online branding strategy
.” Commentators
predict
that a wider roll-out of the surprisingly underpublicized
Twitter rival is in the pipeline; Search
Engine Journal
further notes that Yahoo’s fortunes appear to have
turned. Citing improved ad spend and increased earnings in Q1 2010, the
journal wonders what else the company might have up its sleeve.

New
research
finds that a vast 6.8% of all the URLs accessed by
businesses belong to Facebook
, with 10% of businesses’ bandwidth
eaten up by YouTube
. “IT managers are right to be concerned about
the amount of social network use at work,” says Network Box’s Simon
Heron. Well, quite.

Meanwhile, Facebook is responsible for
nearly 50%
of global hits to websites from social media
, with Twitter
punching above its weight in generating nearly one in ten. StumbledUpon
sits in between, with just under 25%, according to StatCounter.

In the States, 145 million Internet users access social web
applications
, between them generating nearly 500
billion impressions
on each other. A new report by Forrester also
finds that a mahoosive 80% of those impressions are generated by 16% of
web users – and more than 60% of them come via Facebook.

And a new
report predicts
that nearly half of global mobile users will be
using their devices to pay for both digital and physical goods by 2014.

Finally, ad
budgets are on the rise
for the first time in ten consecutive
quarters, according to the latest Bellwether report.


Supermarket giant Asda, who recently signed up to Mumsnet’s
Let Girls Be Girls campaign, has consulted
Mumsnet users
about whether one of their products was against
the spirit of the campaign, which calls on retailers not to sell
products which prematurely sexualise children
.

As part of their
Live Positively
campaign, Coca-Cola is teaming up with the
charity Ocean Conservancy
to encourage their fans to ‘oceanize’
their Facebook profile image into a playful underwater photo.

And the brand has also kicked
off
its World Cup celebration campaign with an ad which
stars former Cameroon star Roger Milla, famous for celebrating a goal
during Italy’s ’90 World Cup with enthusiastic on-pitch dancing. The
ads direct users to the brand’s YouTube channel, where they’re urged to
upload their own celebratory videos.

Meanwhile, PepsiCo and Microsoft’s World Cup campaign
features Lionel Messi and Frank Lampard, and an interactive game
called Football
Hero
in which users can earn personalised video content, to be
distributed via their social media profiles.

Tesco
has launched its Race
For Life social networking site
– the brand’s first. It gives
those brave souls who are participating in Cancer Research UK’s annual
fund-raising run a dedicated space to share their experiences with their
fellow-runners.

Shreddies
is crowdsourcing their
latest campaign
– they need to find a new Knitting Nana to
be the face of their brand. Meanwhile, Unilever is asking the public to
create ads
for some of its best-known brands, including Lynx, Ben
& Jerry’s, Dove and Vaseline.

Finally, Scholastic,
publishers of Horrible
Histories
– the gruesome reading-matter of choice for
under-12s everywhere – are working with our social media agency partners
YoMego to build a
dedicated virtual world to support their range of titles, due to go live
in June 2011.

That’s
all folks!


Read more »

Facebook’s ‘Like’ and ‘Open Graph’ – a digest of the indigestable

The social world is still blinking anxiously as it attempts to digest
the full import of Facebook‘s
recent announcements at F8 (the annual, erm, FaceFest, during which
the ‘Book traditionally tells mortals what to expect during the coming
year.)

What it all boils down to is
this: Facebook, within an unspecified period of time, will be
transitioning from being an element
of the web – albeit one with a fair amount of heft and a considerable
social girth – to actually, like, being
the web.

I know. There is so very much
to think about there that we thought the subject deserved a blog post
of its own – so here is our very best (slightly sideways) take on the
situation:

To bring you rapidly up to speed: Facebook’s Big Plan is to junk Connect
and to make it waa-aay easier,
through what they’re calling their Open
Graph
, for us to access ‘the Book from wherever
we are
on the Net.

Read more »

eModeration Social Media Round-Up #39

Welcome to
eModeration’s round-up of all that is intriguing, alarming or odd in
the world of social media, compiled by Kate Williams. For more social
media snippets, follow @emodkate – or for general twittery,
@KateVWilliams.

This week: Prescott’s keyword combat; anonymous comments; and the truth
about Unvarnished.

THE HEADLINES …

Read more »

eModeration Social media Round Up #38

 

Welcome
to eModeration’s round-up of all that 

is
intriguing, alarming or odd in the world of social media, compiled by
Kate Williams. For more social media snippets, follow her on @emodkate -
or for general twittery, @KateVWilliams.

This week: iPad opening-night reviews; the Jobs-Schmidt kaffeeklatsch;
and Chicken Curry Crispy Pancakes

THE HEADLINES

After months of anxious anticipation, News International announced this
week that, from June, it
will charge
TimesOnline readers £1 per day, or £2 per week. The
announcement was met with the kind of fatalistic acquiescence which more
usually accompanies the eventual arrival of a train which will be
taking you somewhere you’re not at all sure you want to go.
Stationmaster Rupert Murdoch – who last year barked gruffly that
‘quality journalism is not cheap’ – is now on track to route his other
news-engines The Sun and the News of the World through the big
paywall tunnel: the success, or otherwise, of his journey will be
closely followed by a
fretful industry
.

If Britain votes the way it tweets, we can anticipate a slim Labour
victory or a hung parliament. So say the tweeps at political site Tweetminster,
who’ve analysed mentions and sentiment across the microblogging site in
an effort to predict the outcome of the general election. They’ll be
regularly taking Twitter’s temperature as the election draws closer,
focusing particularly carefully on the televised leaders debates.

Early this week China delivered a series of draconian domestic edicts,
which specified in chilly detail the precise tone with which Google’s
exit from China was to be discussed in the media and on the internet –
Mashable reproduces the memo, here.
And, for an intriguing portrait of China’s culture of censorship – one
in which up to 280,000 individuals are paid to ‘astroturf’, blanketing
the Net with comments which paint the authorities in a glowing light –
look no further than to Ars
Technica
.

Ofcom revealed this week that many UK children
aged 8-12
already have social media profiles – despite the fact
that the lower age limit is 13. Research showed that a quarter of
children in that age-range had Facebook, MySpace or Bebo profiles last
year – and that 17% of their parents weren’t aware of the fact.

Meanwhile, the government’s internet safety adviser Prof Tanya Byron told
the BBC
that children should be actively discouraged from using
social networks – and she warned that, though the UK leads the way in
keeping children out of danger on the Net, much more could be done to
engage with children themselves, and to improve industry standards for
newer technologies – particularly mobile phones.

Elsewhere, researchers at Newcastle University have developed
technology
which they believe could help to trap paedophiles. The
software logs the speed and rhythm at which users type, and can
determine the users age, sex and even culture within 10 keystrokes.

A file-sharing case against a British teenager was dropped
this week
, just two weeks before the trial was due to begin.
Michael Wyatt had been charged with copyright offences, following a
heavy-handed raid on his home by police and officials from
music-industry body, the BPI. Wyatt faced a possible 10 years in jail,
but his lawyers successfully argued that the matter should always have
been a civil, not a criminal, case.

Stateside, however, it seems the campaign against illegal file-sharing
is gaining a relentless momentum. The tap was abruptly
turned off
at mammoth bit-torrent site Isohunt this week, when a US
court ordered that all copyright-infringing material must be
immediately taken down. But as Mashable
notes
, while Isobar provides links to copyright-infringing
material, so does
Google
. Is Isohunt’s search box any different than Google’s search
box, they ask?

Meanwhile, some 20,000
individual downloaders
have been sued in a Washington court for
copyright violations, and a major Hollywood studio has advertised for
“IT literate” student interns to monitor their peers in suspected piracy
hotspots. The job ad prompted the somewhat partisan but reliably-amusing
Gizmodo
to ask, “Are you an unloved member of digital society? Have
you been shunned by your (peer to) peers? Then Warner Bros. has just
the job for you, Judas.”

THE LOWDOWN …

This week, the wires were fairly buzzing
with the news
that Apple chief Steve Jobs and Google boss Eric
Schmidt had been spotted chatting à deux, in a café in downtown Palo
Alto. Relations between the two have been chilly, borderline
frost-bitten, since Schmidt resigned from Apple’s board, and the
unlikelihood of the tête-à-tête unleashed a deal
of speculation
that it was a set-up – yet another instance of
Apple’s historically brilliant image-management. This explanation goes
part-way to explaining the Two Capos’ air of studied casualness, but
leaves the critical question – ‘why on earth..?’ – hanging frustratingly
in the air.

The cosy kaffeeklatsch has nevertheless provided much ammunition for
weary chroniclers of the troubled Jobs-Schmidt relationship. TechCrunch
cogitates
over which of many iconic cinematic face-offs the
encounter most resembles (I lean towards Bergman’s The Seventh Seal). Gizmodo,
meanwhile, hired ex-law enforcement official and ‘body linguistics
expert’ Janine Driver to confidently
explain
that the two men trust one another a measly 33% – and that
one is scared of the other. Can you guess, my dearies, which one is
which? A hearty slap on the back to all those who deduce that Eric fears
Steve – a fact apparently evidenced by the hunching of his shoulders,
in futile hope of making himself a smaller target.

It is fair to say that the British political caste is not, at present,
held in high esteem by the average citizen. But if ever there were a
‘count your blessings’ moment, it is this
piece of news
, which reveals that a Bulgarian politician has been
dismissed from a council committee for spending too much time on social
game Farmville – during committee meetings. Attempting to excuse
himself, but succeeding only in ramping-up the appalled hilarity by a
factor of ten, the politician claimed his fellow members were equally,
if not more guilty – because they had reached a higher level in the
game.

Great news for fans of ersatz
retro British ready-meals
. Responding to a 4500 strong petition on
their Facebook Fanpage, Findus executives have agreed to reinstate
Chicken Curry Crispy Pancakes: too long absent, you’ll agree, from our
supermarket shelves.

Last week, an alarming Russian lounge singer ‘miming’ to a song called
Trololo. This week: an alarming cat repeats
the disquieting feat
. I know: we spoil you.

NEWSBYTES …

Shriek! Three days to go before the launch of the iPad! And look, Mashable
gives us a handy guide to the reviews which are beginning to trickle
in. The Wall Street Journal apparently declares it is “pretty
close
” to being a laptop killer, while the New York Times thinks
it’s “basically a gigantic
iPod touch
.” One thing is certain: we can expect much, much more along these lines in the
coming week.

Two remodellings of the social media space to admire this week: 


The
Glee guys
are holding an open casting for the next series on
MySpace – so if you are between the ages of 16 and 26, and possessed of
pizzazz, you may upload your audition from now until April 26.

And Republican Tim Pawlenty, the go-getting
Governor
of Minnesota, has requisitioned a Facebook page, on which
he plans to conduct official town-hall meetings.

Our friends and clients at ITV, meanwhile, will soon be using the Pluck
social media platform to allow This
Morning viewers
to interact with the programme’s content by leaving
their own online comments. The platform will also extend the social
reach of This Morning – and other shows like Loose Women, Coronation
Street, and the network’s 2010 World Cup footage – by bridging out to
users’ Twitter and Facebook profiles (Full disclosure: we’re delighted
to be breaking this new social media telly ground alongside them. )

79% of people who follow brands on Twitter become more likely to
recommend those brands to others after doing so, with 67% saying they
are more likely than before to buy the brand they’ve followed. Figures
for Facebook fans are respectively 60%, and 51%, according to new
research
from Chadwick Martin Bailey.

Meanwhile, 2009 online display ad-spend dropped
4.4%
on the previous year – the first time annual figures have
tumbled since 2001.

ON FACEBOOK

Roll up, roll up for another ride on Facebook’s
privacy merry-go-round
! An update to the Facebook blog announces
that – in anticipation of the launch of its location-sharing feature –
the site has “added the concept of a ‘place’ that could refer to a Page,
such as one for a local restaurant” to it. Which left most of us none
the wiser.

But let’s face facts: there’s not a huge chance that The ‘Book will have
a dramatic change of heart when it comes to privacy – its strategies
are working out pretty well so far. New figures from Website Monitoring
find that 80,000 web sites are now running Facebook Connect, including
two-thirds of the Top 100 US web sites – with a whopping 60 million of
us engaging with external Connect apps each month. Facebook is becoming,
as Social
Media Influence
notes, a ‘second Web’.

Meanwhile, the site has peremptorily junked
the concept of ‘Fans’
, opting instead to have users ‘Like’ brands.
As Facebook cheerily points out, ‘people click “Like” almost two times
more than they click “Become a Fan”’ – leaving others
to point out that many users won’t realise that they are signing up for
brand updates to their newsfeed.

On which associated note, Facebook has contacted
the creator
of Facebook Purity, a Greasemonkey script which removes
unwanted app notices – first to demand that he nix the word Facebook,
then to insist that he drop the whole damn thing. Which, since
Greasemonkey scripts live in users’ browsers – and has nothing to do
with Facebook – is what is technically known as ‘a flippin’ cheek’.

ON TWITTER …

A cracking week for Twitter, who twirled their new-look, dynamic
homepage
, to gasps of admiration. Well, perhaps not gasps, but you
get my drift. The snazzy redesign for non-logged in users shifts focus
from Trending topics, which now scroll sideways across the top section
of the screen, to a rolling list of popular tweets by featured users –
Slebs, in other words. The Times called it ‘slightly
hypnotic
’, and that’s got to be good.

What’s more, the site’s Tweets-per-day index now stands at 53 million,
up 30% from December, with March growth a more-than-respectable 14.6%.
TechCrunch have cunningly identified what they’re calling Twitter’s nine-month
bounce
– a regular pattern of adoption in which new users tweet
merrily away for a while, then hit the Slough of Twitter Despond between
3 and 6 months, before finally hitting their air-punching peak after
they pass the 9-month hurdle. From that point, they’re hooked. No
wonder Biz Stone perkily
announced
this week that “later this month (we’ll be) revealing
exactly how we plan to make a sustainable source of income.”

BRANDS GET
SOCIAL …

Coca-Cola is using the tagline ‘What’s the worst that could happen?’ to launch
its Dr Pepper brand
into social media, challenging the public to
risk excruciating social embarrassment in the hope of winning ringtones
and cash prizes.

Love it or hate it, you’ve got to bow down to the scope of Marmite’s
ambition. This week sees the advertising and social media launch of two
new political parties
on dedicated election site
www.marmitenewsnetwork.com. The Love Party tempts us to “Spread the
Love” by highlighting Marmite’s nutritional values and offering anger
management courses for Marmite haters. The Hate Party urges us “Stop the
Spread” of Marmite, suggesting designated “Marmite-eating” zones and a
compulsory label-change to “Tarmite”.

Tourism Australia is offering the public a chance to win a working
holiday in the Outback if they can through a ‘boomerang’
app
far enough. The winner will be the Facebook user who throws the
virtual boomerang via as many Friends as possible before “catching” it
again.

Desperate Housewives star Teri Hatcher has partnered with
DisneyFamily.com to launch GetHatched.com, “A Chick’s Guide to Life.”
The site offers female-orientated
content
on “solutions for the needs of all women”, and offers users
the chance to blog about the challenges of balancing their busy lives.

General Motors, recently given a rocky ride in the wake of its financial
rescue, has beefed up online
customer service
with a team specifically charged with monitoring
social media noise, and engaging directly with customers on Facebook,
MySpace and Twitter.

Asda is leveraging the Mum
vote
as the general election approaches. They’ve lined up the three
party leaders for web-chats with their customers, and are looking for a
team of Asda mummy-bloggers to share their thoughts on the political
issues that matter to them.

Upcoming blockbuster superhero movie Kick-Ass is being promoted via a
viral Facebook Connect game
, which allows users to turn Facebook
photos of themselves or their friends into a self-designed super-being.

That’s
all folks!

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