Author Archives: Robin Grainger

Bloomberg, data, and the new battlefield for customer trust

Bloomberg, data, and the new battlefield for customer trustThere’s been a fair bit of coverage in the city pages this week, around apparent misuse of Bloomberg customer data by the journalists in its news division.

The allegation, made in the FT and elsewhere, is that Bloomberg journalists had access to data on Bloomberg clients, which include pretty well every banking institution in the world.  Today, the plot has thickened, with news that secure instant messages – for example sent from trader to trader – have been posted online (though they seem to have been hurriedly taken down again). Read more »

Digital media have shaken up journalism – isn’t it time brands began to think the same way? [infographic]

News that Time Magazine recently held its first Google + Hangout is a reminder, if any were needed, that news-gathering and publishing now involves far more than text, images and broadcast footage.

The growing penetration of digital media into newsrooms and editors’ offices around the world is a trend we’ve been tracking since 2008 and last week we launched our fifth annual Oriella Digital Journalism Study. Read more »