Is online reputation management really a ‘Dark Art’?

Bell Pottinger boss Lord BellIt’s ironic that Bell Pottinger – the guardian of many reputations – is currently dealing with its own reputation issue.

Reports suggesting Bell Pottinger could manipulate Google results to drown out negative coverage of Uzbek human rights violations and child labour have damaged the reputation of reputation management. Although the PR industry has a power to influence, this influence is limited. If the truth is dark and nasty, the truth will out eventually. Read more »