HTML5 vs apps: Brands and mobile
Whilst the consumer market embraces the smartphone and mobile web it seems that demand and uptake levels have overtaken most industries ability to deliver mobile information effectively.
Foresee’s mCommerce report shows that many large web retailers mobile experience is still lacking when compared to their online capabilities. Even more damning is the IABs multi-screen marketer’s report; that lists customer dissatisfaction with mobile sites and apps at over 70%. This is bad news for businesses – 57% of consumers will not recommend a business with a poorly designed mobile site and 40% will move to a competitor’s site after a bad mobile experience.
That’s a lot of numbers, but the key point to take away from it is that having a site that simply works on mobile devices just won’t cut it anymore. Consumers want something that delivers the right information for that platform. Read more »

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