It’s something of a contentious point these days, but digital creative agencies are still, primarily, purveyors of truth.

It may often be dressed up in words like ‘engagement’, ‘shareable’ and ‘social’, but the strongest of their creative ideas still have a solid truism at the core.

So it’s interesting to consider the quote of Isaac Newton, one of history’s greatest original thinkers, that ‘Truth is the offspring of silence and unbroken meditation‘.

Hmm.

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Is it becoming harder to find powerful insights to inspire persuasive, innovative ideas?

It’s a highly subjective question which, no doubt, would generate a number of insightful answers in itself.

But, even though there are dozens – hundreds, thousands even – of different ways of arriving at consumer insights to hang a creative thought on; everything from focus groups and research panels, to good old brainstorm-fuelled serendipitous gut instinct, it’s always the same thing we’re after. And, generally speaking, we know it when we see it…

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The word ‘curator’ derives from the Latin curare meaning ‘take care’, and is commonly used in the context of cultural institutions; galleries, museums etc.

Over the course of the last year or so the term was increasingly used in conjunction with digital marketing, particularly social media-based campaigns. For fast-paced, content-driven comms planning, agencies would talk of acting as the ‘curator’ for the brand. In other words, deciding what content, stories, reactions, conversations and touchpoints to release at precisely the right time.

Now I think it can apply to the very nature of one’s digital identity itself.

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Is the internet leading towards a single, shared cultural identity? Or is it facilitating a break-up into many smaller groups, each of which see themselves as having a defined culture of their own?

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An oft-quoted definition of social media (even Facebook uses it) is from Andreas Kaplan and Michael Haenlein: ‘…a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content’.

Well, perhaps a more pertinent, and possibly even more important, definition would be: ‘A group of Internet-based applications that generate feelings of addiction similar to that of consumerism during the mid-2000s’.

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For me, trying to choose a favourite talk from Austin’s SXSW interactive festival this week would be like lining up a row of twelve pots of deliciously fruity yoghurt and stating that I was only allowed to have one.

Agony.

Anyway, whatever the talk, and no matter what its theme, there’s great potential for use within digital advertising. It was good stuff. If someone tells you they weren’t inspired by SXSW then maybe they’re looking for fully-formed answers on a plate, whereas half the fun of this industry is taking a raw possibility, be it a technology or channel, and trying to do something different with it. Read more »

Everything is becoming more complicated.

It’s a given that consumers are spending less time on more tasks, giving everything less attention, and generally skipping around loads of subjects at any one time on Twitter, Facebook, TV, email, text and a thousand other digital touchpoints.

Now, the challenge of the digital marketer to gain entry into the consciousness of the time-and-touchpoint-squeezed consumer is greater than ever.

So it struck me as interesting when I read a quote in an essay by Lera Boroditsky, Assistant Professor of Psychology at Stanford University, that ‘consciousness is not unlike Twitter – millions of mundane messages bouncing around, all shouting over one another, with only a few rising as trending topics’.

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Meme: ‘A self-propagating unit of social imitation; something that people repeat and pass along’. Or, ‘Memes replicate data. And just as genes replicate genetic data, memes replicate cultural ideas’. Or, ‘lolcats’.

However you describe them, everyone loves a good meme. And, since the term was popularised by Richard Dawkins in his 1976 book ‘The selfish gene’, advertising has been responsible for generating many well-known examples. (Here’s one, oops sorry…no, two examples (in one): ‘Will it blend?’ for Blendtec.) And with the connectedness and social media channels offered by the web for brands to spread and share content, you would have thought that conditions were perfect for many more… Read more »

It’s an interesting contradiction that the further technology advances, the simpler and more instinctive it becomes to use.

Take the addictive interface functionality of an iPad or iPhone, for example. Watching people using it with simple, intuitive finger movements and hand gestures, it makes me wonder just how instinctive digital interactivity can become. (I mean, even cats are using it for Chrissakes. Such as these two cool customers, chillaxing with fish on an iPad, licking each other’s ears lazily and listening to rude music.) Read more »

If Sherlock Holmes were around today, he’d often be found chillaxing around the cafes of Baker Street, necking cups of espresso by the bucketload, muttering under his breath about the price of Madame Tussauds tickets, tinkering with his iPad – and, despite himself, instinctively sensing which brands felt ‘right’.

Being Sherlock Holmes, and therefore the authority on everything, he’d know that tone of voice and personality used to be qualities mainly associated with copy and art direction, but now they could be attributed to the way a brand ‘feels’ using digital touchpoints too.

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