Author Archives: Jamie Riddell

Intel encourage Facebook engagement with #Ultrabook Instagram campaign

 Chip Maker Intel have launched a Facebook campaign encouraging Instagram users to tag their pictures #ultrabook. The incentive is to have their picture featured on the official Instagram Facebook Page reaching well over 11 million fans.

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Team GB Gold Medals see a surge in Facebook Fans

Picture of Team GB Rowers with Gold MedalsAfter a successful day of medals, Team GB moves into second position with Facebook fans, overtaking Japan who move into third and Canada who move into fourth place.

The Medal ‘haul’ helped Team GB achieve a 92% leap in Facebook Fans.

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Which Olympic Nation tops the table with Facebook Fans?

Facebook has become one of the key channels for supporters to connect and engage with their national Olympic team. Facebook has listed 58 National Olympic team Fan Pages from major nations like the USA to smaller times including Bhutan and the Bahamas.

So which countries are currently topping the tables for most fans?

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A medal for Team GB athletes more than doubles their Twitter followers instantly

Well over 300 Team GB athletes are active on Twitter for the 2012 Olympics. The most popular athlete on Twitter, before the games was Andy Murray followed by ‘household names’ including Chris Hoy, Mo Farah and Tom Daley. Since the start of the games, all the athletes have seen a growth in the number of Twitter followers and it seems winning a medal can also seriously boost your Twitter followers.

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Natwest failed to support its customers on Twitter during IT collapse

A new report from BirdSong: Social Media Reconnaissance points to a number of failings by Natwest in actively supporting its customers via Twitter during the IT collapse in late June.

Despite leaps in followers and mentions of @natwest_help, extended branch hours and weekend openings, the bank’s Twitter account did not actively extend its presence or boost replies until late in the crisis, opting for a ‘business as usual approach’ not in line across the bank’s other support channels. Read more »

Which team is the top of the Premier League Fan Pages?

With two games played, Manchester City sits atop the Premier League. But where do they sit in the Facebook Fan Page league and which team has the fastest growing fan base this week?

The imperfect circles of Google+

Could Google+ be a threat to email CRM campaigns? Circles could be the new method of segmentation but work needs to be done before it truly competes…

The X-Factor: Social TV to be major opportunity for TV companies and brand owners in year ahead

Social TV will be a major opportunity for TV companies and brand owners over the year ahead. Its potential is neatly underlined by the finale of The X Factor which will generate not peak levels not just of viewing and ad revenue for ITV but unprecedented amounts of live online chat between fans during the show. Read more »

Yahoo! Take 2: What if they went private?

So Yahoo! is almost worthless? One idea already suggested today is a merger with AOL. But there could be another option – taking the business private.

For the record, Yahoo! is not a bad company, in fact it is very good, comfortably generating billions of dollars in revenue. However it is not as good as Google in harnessing search and making money from it.

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Will we ever look back at ‘classic’ online ads?

Will we ever see classic web or mobile ads in a museum? The way we consume advertising has changed but is the quality still there?