http://wallblog.co.uk/2012/04/27/when-social-media-turns-bad-dealing-with-negative-comments/ Social, marketing, media : blogged Fri, 24 May 2013 23:12:26 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://wallblog.co.uk/2012/04/27/when-social-media-turns-bad-dealing-with-negative-comments/comment-page-1/#comment-23179 Keeping your eyes peeled: 3 ways to monitor your online reputation | Theverytiger's Blog Wed, 09 May 2012 08:24:25 +0000 http://wordpress.hbpl.co.uk/wallblog/?p=26587#comment-23179 [...] When social media turns bad: dealing with negative comments [...] [...] When social media turns bad: dealing with negative comments [...]

]]> http://wallblog.co.uk/2012/04/27/when-social-media-turns-bad-dealing-with-negative-comments/comment-page-1/#comment-22940 Martin Thomas Mon, 30 Apr 2012 08:35:19 +0000 http://wordpress.hbpl.co.uk/wallblog/?p=26587#comment-22940 Brand owners need to find their backbone. Far too many have backed down in the face of an upsurge of online criticism, without considering whether such criticism is both fair and representative of the public view. Despite the views of some online purists, the crowd is not always wise. Brand owners need to find their backbone. Far too many have backed down in the face of an upsurge of online criticism, without considering whether such criticism is both fair and representative of the public view. Despite the views of some online purists, the crowd is not always wise.

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