How to train your staff to handle your social media [infographic]
You don’t need social media consultants, you need an infographic. Besides those consultants can be pricey, but seriously there are some top tips here that will get you thinking about social media and the issue of training, which is one that many organisations need to, or soon will, have to tackle.
This sets out at the begining of the process the questions that organisations should ask themselves as it walks you through the pros and cons.
For instance do you hire an outside firm to manage you social media as many have done or do you do it in house? It also recognises the different needs different types of employees will have when it comes to training. Not all for instance will be digital natives.
It also has some good stats such as most companies not having a social media policy despite the havoc that social media can cause (click to enlarge).