It’s only five days until Christmas is upon us, all of us, even social media community managers. At Rabbit we believe that online communities are those that are regularly maintained and considerate of their audiences at all times, even Christmas Day.

The Rabbits are lucky enough to work with a number of clients in the travel sector, which of course meant when the snow fell last year, so did the tweets and Facebook posts and forum posts and blogs and well, you get the picture. We had a busy Christmas and we learnt a lot, quickly, and now this year as we prepare our teams we thought would share with you some of our top tips for our community managers this festive season. Read More »