As the esteemed American marketer, Brian Solis, recently pointed out, we are entering an era of ‘Digital Darwinism’. That is: “the evolution of consumer behaviour when society and technology evolve faster than our ability to adapt”. With the digital landscape developing at such a dynamic pace, it’s no wonder some companies are nervous about taking that bold but crucial decision to go truly digital.
Gartner research predicts that by 2015, 50% of traffic and orders to retailer websites will be from social media and mobile. So it could be argued that to undervalue digital is to severely compromise future revenue flows. Yet, some companies are alarmingly slow to adapt. They may have a basic e-commerce strategy in place. But it is really integrated? Is it mobile-friendly? Does it use social media to maximum effect? Read More »
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