Social Media: Brands MUST start defining what they want
Take my fiancé’s voice. It can be used to whisper tender sentiments that warm my heart, or, more frequently, to express irritation that I haven’t hung up the bath mat / put the washing out / hoovered up properly / {insert suitable misdemeanour here}…
As my German teacher continually used to tell me, I’m being facetious. But the fact remains, that social media is very much like my girlfriend’s voice. Why? Because it too has many different uses – and this truth is something that simply has to become embedded in the minds of companies seeking to use social media effectively. Read More



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