Old Spice: A Lot of Buzz, But Will It Pay Off?
The latest social media campaign to create buzz in the online world came from the most unlikely of sources. Old Spice, the fragrance synonymous with the fathers and grandfathers of the world produced a great piece of interactive social media in an attempt to reinvent the brand in the public eye. Using a combination of YouTube and Twitter Old Spice produced videos in direct response to Twitter messages they received and posted them on their YouTube channel which rapidly became the most viewed in the video networks history with over 5.2m views.
Using a towel clad ex-American Football player Isaiah Mustafa as the face of their campaign, they pushed the masculine message and took a dig at the more feminine fragrances in the market, telling the public to “smell like a man, man.”
There is no doubt this was a truly engaging approach to social media and Old Spice must have really bought into the channel(s) to put so much effort in. I can’t help wondering however whether this is a worthwhile activity for such a brand. Sure, a lot of buzz was generated by the campaign, but was that buzz generated in the right areas? Are people actually going to go out and buy Old Spice as a result of the campaign?
Their target audience was clearly the youth market as they try and remove their “old man” tag. To this end YouTube and Twitter are appropriate channels. But the whole thing feels a little gimmicky, and I am definitely not going to rush out and buy Old Spice as a result of it.
I’m not one who think that social media always needs an ROI, far from it. Buy maybe a branding, logo and packaging overhaul would have been more appropriate if they wanted to increase appeal to the youth audience? Time will tell I suppose as to whether they can turn their buzz into sales, if they back it up with another campaign of similar impact, it could work out. For now, let’s enjoy the campaign sign off.

All Comments
Been having a mass-debate about this in my office. If the product smells like it did in the 70′, the repeat purchase just isn’t going to be there. But someone mentioned they know have a range of 14 scents, in which case…?
@igmorrison by use of the word “repeat” you are suggesting there would be a purchase in the first place?? For me it still hasn’t done enough to make me want to buy in the first place.
14 scents though…..who knows
Straw poll of one, but I’m quite tempted to buy it (for the first time)off the back of the ads. Plus from a media point of view the reach that they are getting from the social media coverage is more than they would have ever got with the same budget on TV, so you are only really asking if the creative is compelling enough to lead to purchase.
I will not be going out to buy Old Spice for me, as I am really loyal to my aftershave/fragrance brands. However I am now more aware of it than I have been at any point in the last 10 years. I applaud their use of different channels and the way they integrated the interactions with users of the space. They have not set themselves a big challenge – what do they do next? I hope this doesn’t go the way of the meerkat…
Just reading over this again and thought I’d share some stats presented to me at a recent Google conference:
Feb 2010 Sales (per campaign) of $3.5m
Jul 2010 Sales (post campaign) of $7.3m
The campaign involved a newly branded “red zone” product to appeal to the younger demographic.
One of the most engaging things about this campaign for me was that Old Spice actually responded to usersby creating a further c.160 video responses:
http://www.youtube.com/oldspice#p/c/484F058C3EAF7FA6/8/-oElH6M_5i4
Hope this helps provide further info on this!
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