Monthly Archives: November 2009

eModeration’s Social Round-Up #11

THE HEADLINES …

HM
Customs and Revenue is clearly in a state of some denial about the
extent to which their pet subject is a byword for catatonic boredom:
they have allowed the Boss Of All The Taxmen to have a go at delivering
their new YouTube ad,
instead of getting a professional in. If you are currently experiencing
the agonies of insomnia, I advise you save this treat till bedtime. The
Telegraph serves up a list of HMRC’s competitors for the title ‘Most
Boring Video on YouTube (at Number 1: ‘watching paint dry’) here.

It sounds like the punch-line to an (admittedly low-hilarity) Tech joke, but apparently not: the internet really could run out of addresses within two years, unless more companies migrate to a new naming protocol, warn experts.

Over at BoingBoing, they claim that the top secret global Ante-Counterfeiting Trade Agreement has been leaked – and that it’s blimmin’ bad news
for us all. Amongst other things, ISPs might be forced to take
proactive responsibility for pulling copyrighted material – which
BoingBoing says would sound the death knell for YouTube, and much of
Web 2.0.

One of the joys of remote working is being able to do
so in your pyjamas (or, in my case, a maroon velvet smoking-jacket and
spats.) Now Linden Labs has spoiled it all
by launching Second Life Enterprise, where companies can do virtual
business behind a firewall. My friends, pyjamas won’t cut it now.

Charles
Dunstone, the increasingly vocal chief exec of TalkTalk, has castigated
the government for the second time this month – this time over its
plans for a broadband tax to fund the rollout of high-speed broadband
to non-profitable rural areas. He warns
that around 100,000 low-income households will be forced to give up
their Internet connections because they will not be able to afford to
pay the tax.

THE LOWDOWN …

Twitter dejection
appears to be catching. Following Stephen Fry’s attack of the dismals
last weekend, Katie Price (aka Jordan, glamour model extraordinaire)
has posted a series of overwrought tweets telling her ‘haters’ to do
their worst, and saying that she feels she can do nothing right. Celebs
and Twitter – an unhealthy combination, prone to increase self-loathing
and thence end in tears?

It would be fair to say that Facebook’s
recent redesign has not gone down too well, and last week we reported
that the group ‘Change Facebook Back to Normal’ has 1.4m rebels and
rising. We hadn’t clocked, however, that the proto–revolutionary
expertly fomenting this dissent is… a 14 year-old boy called Jonathan Woodlief, from North Carolina. Asked for a quote, the boy’s dad said “He’s doing what on Facebook?” There goes the allowance.

IN OTHER NEWS …

Crime
and Security Minister David Hanson has confirmed that a number of
suspects have been held this year by the police’s e-crime unit, in
connection with cyber attacks on government
depts. The minister declined to elaborate, citing national security –
but did reveal that the (rather Gilliamesque) ”Office for Cyber
Security” had been established ”to monitor the health of cyber space
and co-ordinate incident response”.

Is social networking destined for the same spam-bedevilled fate
as email? The big networks need to do some urgent thinking, warns
Graham Cluley of security firm Sophos, if they don’t wish users trust
in the blossoming marketing platform to be crushed. Sophos found that 1
in 4 companies had been exposed to spam, phishing or malware via sites
like Twitter, Facebook, LinkedIn and MySpace.

MSN, the
wallflower at the social media party, is finally getting a makeover
from Microsoft. The site’s dramatically-different design is now sleeker and more minimal – and focuses on video and importing key feeds like Twitter and Facebook.

Sharp intakes of breath from cable companies, with the announcement that Apple is having another go at Web TV – this time with an iTunes-based subscription service.

And
amid growing concern that some social gaming app developers are
scamming both users and advertisers, MySpace boss Owen Van Natta has
announced a “zero tolerance for app scams” policy – particularly those which sign users up for a repeat transaction without telling them.

ON FACEBOOK …

It’s
been a sedate few days for Facebook and Twitter – a pleasant change
after the giddy whirl of the last few weeks, during which announcements
came at breakneck pace from both. As you catch your breath and mop your
brow, we bring you The Buzz Bin’s Facebook Fan Page Best Practices, followed by Jason Falls on why Facebook mentions of your brand won’t show up on your monitoring service…

ON TWITTER …

… and for Afters, we have Mashable’s Twitter Lists How-To, plus a wee peek at Peek, the handheld device for mobile tweeting which launched this week.

ON YOUTUBE …

Google’s YouTube wants to convince media companies
like Disney that it’s better to sell advertising space around
illegally-uploaded material, than to take it down. According to YouTube
their ContentID system can identify material even if it’s been
customized by users – they hope that this will reassure
copyright-holders, who will then play along.

BRANDS GET SOCIAL …

Sainsbury’s has been slow off the Twitter mark
– its @JSainsburysPlc has made 9 posts since its launch in March. Now,
though, it’s taking a leaf out of its celeb spokesman Jamie Oliver’s
book, and launching @sainsbury’s, through which they hope to inspire
shoppers with recipe ideas.

Kodak has launched a branded YouTube channel, ForMom, which encourages mothers to upload content on various topics that will make other mum’s live a bit easier.

US cake brand Mrs. Freshley’s has launched a Facebook search to find “the real Mrs. Freshley” – someone who embodies the spirit of the brand which, till now, has not had a fixed persona.

Sara
Lee Deli had lassoed some new Twitter followers whilst helping the
fight against hunger. On Monday they donated $1 per follower (to a max
of $25K) to Share Our Strength, which fights childhood hunger in the US. Followers used hashtags and retweets to help the campaign go viral.

ON MOBILE …

Finally. After iPhone’s 2 ½ years unchallenged at the top of the market, here comes a competitor to make Apple twitchy. Buzz is getting busy around Motorola’s Droid – here’s a peak at the latest of its super-stylish (if slightly baffling) commercials.

VIRTUAL AND GAMES …

Linden
Lab announced its Q3 figures this week – with user-to-user transactions
jumping 54% year-on-year, to $150 million. Total user hours, however,
rose by a meagre 13% year-on-year, which Linden ascribed to the
introduction of their bot-banning policy. Monthly repeat logins for
September 2009 peaked at 750,446 – a 23% increase year-on-year.

Bebo launched its Social Games Experience
ecosystem this week. The site section includes developer tools and
games, fronted by the Games Homepage, which allows users to access
social games apps and communicate around them.

The Chinese authorities have told NetEase, which operates World of Warcraft in China, that the game is in “gross violation” of Chinese regulations and that they must stop new account registration immediately.

Kzero have updated their very useful Brands in Virtual Worlds
slideshare – it now includes campaigns from Hush Puppies, NBA, and
Skittles amongst many others – and you can give it a quick once over
here.

THINKING …

If, in this light news week, you found yourself with a spare two minutes, you could do much worse than cast your eye over David Armano’s sharp assessment of where social media might lead us in 2010.

Why you should go clubbing if you work at an agency

We all know that the day-in day-out work-a-day world of being in a creative agency is not always filled with euphoric moments of creative epiphany, and that’s why nights and weekends should be for seeking out inspiration, sometimes in the form of wild, decadent good old-fashioned 90s-style night clubbing.

If you are pressured to consistently develop creative campaigns, be it digital or traditional, in advertising, marketing, public relations or social media, it is the world around you that is going to give you that jolt of insight for a client. For this I prescribe clubbing. Iggy Pop’s song Nightclubbing should be ringing in your head now. Can you hear his lyrics about exploring urban delights until the wee morning hours?

However, your inspiration may come not from dull mega West End night spots, but from the pits of seedy grime in far flung postal codes. I’m thinking about this now, because I went out over the weekend for Halloween, but was a little surprised at the lack of outrageous costumes I found across London, clearly the clubbing generation has changed a lot from my 90s heydays. In fact, most people didn’t bother to dress up at all.

I’m told that is because Halloween isn’t really big in the UK, and that part (I’m a New Yorker living in London) is one of my cultural learnings here. So, being one of a handful of people who dressed to the nines for Halloween, and felt like more of a spectacle than I expected, I’m encouraging all the young creative people I know at agencies this week to go out clubbing, 90s-style and bring back some inspiration that might apply to a client campaign.

I’m showing my age, as I remember going out clubbing and finding the legendary “club kids” showing off like peacocks like Richie Rich, RuPaul and Amanda Lepore (who some of my friends affectionately nicknamed “Amanda Le Whore”.) Back in the 90s club scene, nearly everyone would be out showcasing creativity with outfits, dancing and sometimes outrageous antics. My day job at the time was with a big agency, and unfortunately, a lot of the executives made fun of me for clubbing, as I’d get outted because it was awfully hard to get all the glitter off by Monday morning. Yet, many of those same executives dragged me into numerous brainstorming sessions, when they wanted some creative insight.

Now, mentoring junior creatives, I’m encouraging them to seek out the most creative night club scene they can find and come come back and report in Monday AM meetings. How can you be creative if you aren’t living creatively?

Still creativly clubbing now and then,

-Lisa

*Photo of Richie Rich courtesy of Newyorksocialdiary.com

Sing along with Iggy Pop:

Nightclubbing we’re nightclubbing
We’re what’s happening
Nightclubbing we’re nightclubbing
We’re an ice machine
We see people brand new people
They’re something to see
When we’re nightclubbing
Bright-white clubbing
Oh isn’t it wild?
Nightclubbing we’re nightclubbing
We’re walking through town
Nightclubbing we’re nightclubbing
We walk like a ghost
We learn dances brand new dances
Like the nuclear bomb
When we’re nightclubbing
Bright white clubbing
Oh isn’t it wild…  

Social networks + smart phones = perfect harmony

Did you start using social networks more after buying an iPhone or one of its smart phone rivals? Before I joined the iPhone bandwagon I interacted with Facebook in fits and starts.

However, since being inducted into the iPhone cult, I’ve become a more active user. It’s especially good for uploading photos on the move that you want to share and if you ever find yourself in an office where Facebook is banned (a surprisingly high number of workplaces do) it’s great for getting around this inconvenience.

A US-centric report by Openwave has backed up this anecdotal evidence with some stats, in which it found that four of the top 10 mobile domains by page impressions are social networks including Facebook.

Perhaps more surprising though is the absence of Google although this can be explained by most people accessing Google via their tool bar rather than google.com. Given that Twitter’s short, quick updates are perfect for mobile users, this trend is only set to grow.

Balls out brand borrowing

I’ve been over in NYC for the last couple of days, and whilst out in Soho spotted an overly enthusiastic girl selling Obama Condoms.  Her pitch was pretty tight – buy one for $5 or go for the ultimate triple stimulus package for $10.  I went all out for the $10 stimulus deal.  Bang!

Beyond the amusing concept of politically themed condoms, I’m kinda intrigued as to whether they’ve had any law-suits / threats from Obama / the government lawyers. If someone had launched Beckham branded condoms, the Beckham’s legal-eagle(s) would swoop within seconds, however politicians seem to have a lighter legal touch.

Anyone for the “Brown French-tickler” (a favorite amongst the gay community) or  the “Cameron CONdom” (one for the Notting Hill set)??? 

 

eModeration’s Social Round-up #10

Welcome to eModeration’s twice-weekly round-up of all that is intriguing,
alarming or odd in the world of social media, compiled by Kate Williams
(@emodkate). Check back soon!

THE
HEADLINES …

Really, What Were They Thinking?® An attempt
at a viral campaign by Swedish telecoms company Tele2 has misfired rather
spectacularly, resulting in the loss of the company’s contract with the Latvian
government. Tele2 staged a
fake meteorite-landing
in Latvia – and not just a leetle, baby meteorite,
but one which resulted in a 10m crater and the scrambling of the emergency
services. The company claim they carried out the hoax, which they uploaded to
YouTube as part of the campaign, “to draw attention away from Latvia’s economic
crisis and toward something else more interesting”. An unmitigated success then,
I’d say.

The Labour government has “failed to care” that the British
video games industry is falling behind that of other countries, said Shadow
Culture Minister Ed Vaizey this week. A Conservative government would actively
consider tax breaks
for games-makers.

Facebook’s piggy-bank is fit
to split, after the social network was awarded a fantastical £429 million
against arch-spammer
Sanford Wallace
. ‘Spamford’, who hacked into Facebook accounts and sent
unsolicited messages which appeared to come from the accounts’ owners, was
recently at the wrong end of a $230 million judgement in a case brought by
MySpace. So Facebook might have to wait awhile – Wallace has already filed for
bankruptcy.

The European Commission this week fired
a warning shot
across Britain’s bows, ruling that they had failed to comply
with rules which protect users’ confidentiality from targeted ad providers like
Phorm. Prosecution is next on their to-do list, if the government fails to act.

Facebook has teamed up with Stanford University to encourage online
friendships between those at the heart of global
ideological conflict
. It’s providing a daily document of conversations
across the various divides worldwide: At the time of writing, for example, there
have been 5,296 Israel-Palestine conversations in the last 24 hours.

TalkTalk, the ISP owned by the Carphone Warehouse, is absolutely
livid
at Lord Mandelson’s proposals to cut the internet connection of
persistent file-sharers. It’s comparing them to a ‘kangaroo court’, and is
rounding up sympathetic consumers to try and stop the proposals becoming law.

THE LOWDOWN …

Stephen
Fry was feeling “more
sheepish than a sheep
” yesterday, having withdrawn his threat to quit
Twitter following an unfriendly remark. Fry, who’s done more than most to
popularize the service in the UK, said that he had been feeling depressed, hence
was more susceptible to ‘aggression and unkindness”. He was doubtless feeling
perkier, following the outpourings of Twitter love with which many of his
920,000 followers responded.

No Whey! Mai employer onz mai updates? Blog
posts, Twitter DMs- yes, even that photo of your dog, wearing horns and a
defeated expression, which you uploaded for Halloween – all might be owned
by your company
, according to Jeremiah Owyang.

A palm/forehead
moment for US football player Larry Johnson, whose homophobic
rant
against an antsy fan (detailed earlier this week) is going to cost him
$213,000 in lost earnings.

Oh, this is bad… well, good – in a bad kind
of a way. You know? BNP leader Nick Griffin’s virtual cheek is surely smarting,
after twenty
million slaps
were delivered by the British public. The designers of
SlapNickGriffin.co.uk say that, in the days following his controversial
appearance on Question Time, the average user administered 181 slaps to the Far
Right politician.

Poor Senate Candidate Marco Rubio. To be a victim of a
phishing attack is unfortunate – to be a victim of a hack which makes
unauthorized posts from your account trumpeting your love of a colon-cleansing
product
– well, we feel your pain, big guy.

These Wink
Glasses
, made by Japanese manufacturer Masunaga, are cleverly designed to
mist up in one lens if you forget to blink, thus avoiding ‘dry eye’, an
opthalmic condition which afflicts video gamers and others screen-starers. I,
for one, think these are jolly smart; they will round off my Autumn Look
perfectly.

IN OTHER NEWS …

The pay gap between men and women working in social media is becoming
less of a gap and more of a
gaping chasm
, according to new research from Forum One. Men, $86,644. Women,
$75,624.

Companies in the financial sector, who are increasingly using
Facebook and other social sites to interact with their customers, are probably
breaking statutory regulations. Financial institutions are required to keep strict
records
of their business communications – not possible on most social
networks.

18% of search is now delivered by social media, which has
become the information-hub
which Google used to be. The Statusphere – the streams of other users’ info
from which we pick and choose according to our needs – is our new gateway to
insight.

Under-35s welcome brands on social networks – kinda. Webtrends
finds that 85% of them are broadly
happy to see brands
, but half said they would leave if the site became too
commercial, and 39% think there’s already too many ads on social networks.

ON FACEBOOK …

Facebook made a slew of changes across its system last week – and that’s
on top of the recent transformation of its news updates. Many of them will
affect brands’ strategies – some for the better, but others, not so much.
Luckily here are Inside
Facebook
and Venturebeat
to get you up to speed, pronto.

Facebook is running out of world to
conquer – so it’s trying to get its less active users to interact more
frequently by recommending old friends
to reconnect with
. Unfortunately, some of these recommendations turned out
to be ex-lovers – and others were people who had (there’s no good way to say
this) died. Facebook has now fixed the problem – in the case of the latter group
(and the latter group only), with the
launch of Memorial Pages.

After a disastrous change to its Terms of
Service earlier this year, and the modifications which were recently forced upon
it by the Canadian
government
, Facebook is holding its breath during the launch of its spanking-new
Privacy Policy
. It’s taken care to ensure the terms are rewritten in plain
language, and is allowing users the opportunity to comment and vote upon it.

ON TWITTER …

Twitter
lists were this week rolled out to the next tranche of lucky users, causing
little ripples of thrilled-ness (‘thripples’?) across the service. On the whole,
reaction was broadly favourable – Matt Rhodes breaks
it down
.

ON GOOGLE …

Blimey. Here’s Google’s account of the world in 2015: a web
dominated by Chinese content; users who jump from app to app without blinking;
broadband sprinting well past 100mb; and melting distinctions between TV, radio
and Web-distributed content.

If you, on the other hand, are still struggling with the
basics
of Google Wave – never fear. Mashable released their Complete Guide,
and they link to an even more in-depth User Guide by Trapani and Pash.

Meanwhile , the Web 2.0 world continued to digest
the implications
of Google’s Social Search. Brands need to think fast to
adapt to a world in which we’ll increasingly lean on recommendations and reviews
from within our own social circle – as Jeremiah Owyang details here.

Elsewhere, Google’s plans for world domination continue apace. This
week, it knocks Satnav into a cocked hat and deposits it in a drawer marked
‘20th Century – for Archive”, with the launch of Google
Maps Navigation
, which turns your mobile into an expert navigator.

BRANDS GET SOCIAL …

Volvo is launching an integrated campaign which aims at a younger market
by highlighting the role of its new XC60 in the new
vampire flick Twilight
. They’re offering a car to the first person to solve
a series of puzzles on a microsite, with players encouraged to exchange hints
via Volvo pages on social networks.

PlanetCazmo, a virtual world for
tweens and teens, ran a free
in-world Halloween gig
featuring the band Weezer, who appeared in avatar
format. It’s the latest in a series of concerts which follow a recent deal with
music promoter Tommy Mottola.

Grass Roots has launched The
Campaign for Crap Jumpers
, which warns that the nations most-reviled
Christmas present is under threat of extinction, following the launch of their
Bonusbond gift voucher. Users can upload shots of themselves wearing said
article of clothing, or create pictures of themselves wearing a variety of
disdained knitwear designs from a selection of templates.

Mashable have
put together a Top Fifty of the strongest brands on
Twitter
right now – no huge surprises, but worth a glance nonetheless.
Chanel, for example, was not on my radar – yours?

SOCIAL STATS …

Nearly three-quarters of the top 500 internet
retailers
have a presence on at least one social network or social shopping
website, with 57 percent either setting up a Facebook page or advertising on the
site, according to eMarketer.

85% of shoppers will maintain or up their
online
Christmas spend
– with a third shopping more than last year.

A full
72% of netizens don’t
know about behavioural
advertising – and 81% didn’t know they could opt out.
When they were given more information about their opt-out rights and how the
info was used, 74% were relaxed with it.

Purchasing decisions by young
people are heavily influenced by a
connection to social causes
. This holds even for younger kids – 40% of
tweens (ages 9 to 12) and 20% of younger kids (ages 6 to 10) have bought a
cause-related item.


ON MOBILE

Ads perform best on touchscreen
phones
, according to a report by Quattro Wireless. Rich media on mobile
sites and within apps yielded high clickthrough rates – especially when viewed
on a touchscreen device.

VIRTUAL AND GAMES

Virtual worlds continue to expand at a impressive rate
– even if the graph isn’t quite as steep as it was last quarter. Registered accounts leapt by 92m to hit 671m
in Q3 – a Q-on-Q increase of 15.9%.

Habbo and Stardoll’s accounts performed best of all, up 13m and
12m respectively – and their quarterly growth accounts for over 25% of total
market growth.

GoPets, a site that encourages users to ‘raise’ 3D pets
which can be customized and ‘walked’ to other users’ desktops, was sold to mega-veloper
Zynga
this week.

China has fallen for social
farm games
in a huge way. According to Five Minutes, the developer of the
first and largest (and much-copied) social farm game Happy Farm, they’ve now
rocketed past 23 million daily active users.

In fact, social games have
exploded worldwide this year, bringing with it a huge expansion of the virtual
goods industry. 12% of Americans have bought a virtual gift this year, and the
market looks like it will stroll casually across the
$1 billion line
, with another 600 million jump in 2010.

And players
aren’t only buying – 31%
of them have sold goods
too, indicating that virtual currency is gaining
momentum, according to VentureBeat. But these figures, while striking, are
inevitably overshadowed by the gargantuan
Asian market
, which is a stunning seven times bigger than its US
counterpart.

At the The Virtual Goods Summit
last week, Bill Grosso of Live Gamer talked to a rapt audience about how to
manage these new
virtual world economies
– and prosper from them.

But over at
TechCrunch a
note of alarm was sounded
, in this excellent piece on the ethics of
monetizing virtual goods, and the scams that can underpin parts of the market.

THINKING …

If you’re
in the mood for a little light cogitation, there is an interesting article here
about how successful
brand communities
operate.

And over at Netimperative, Tom
Griffiths writes
(thoughtfully) about how real-time communication is
affecting the way we, erm, think.

That’s all folks!