Latest Posts

Doubling the 1% of what we’ve achieved…a snapshot from IAB Engage

Gill Whitehead, Director of Audience Technologies and Insights, Channel 4It’s only just begun: no, it’s not the opening line of a song, it was the theme of this year’s IAB Engage summit. It echoes the sentiment of Larry Page, at Google’s 2013 meeting, when he said: “We’re only at 1 per cent of what’s possible.” And while it’s laudable, it does seem as though the faster the industry runs at this, the quicker the size of the opportunity expands, and we’re left perpetually chasing our tail. Sometimes it is ability that holds us back, sometimes it is a deficit in skill sets, but often it’s good old-fashioned inertia.

At the Engage summit, the underlying theme present in almost every talk was customer experience and it’s fair to say that we’ve only just begun when it comes to this too. Read More »

In our open, digital society, are our minds more closed than ever?

eyes closed bu Doug88888Justice used to be a religious ceremony, conducted in hushed courtrooms and viewed with a certain amount of respect. Now it’s a spectator sport. Serried ranks of Tweeters belt their support or opprobrium from the digital cheap seats. Newspapers offer live updates, precisely as they do for Premiership football. That really was a neat little jink by the prosecution, Barry. Lovely feet.

Sticking with the football analogy, Oscar Pistorius doesn’t seem to have much home support. All the “neutral” hashtags – #OscarTrial, #PistoriusTrial and so on – are traffic jams of condemnation. It seems we like things to be cut and dried. We’d prefer the answer to be simple. Those thousands of away fans, so to speak, have made up their minds. Read More »

The re-emergence of the human voice in tech

mouth by darwin bell:FlickrIt’s difficult to escape the reality of the ‘always on’ society, that is creeping up on the world as mobile has become the first screen. It may seem that the human voice and the phone call have, in many cases been replaced with a few taps on the screen – a result of mobile payments and shopping, through apps and social networks.

Yet beneath all this, there is still value in voice for consumers; apps like Whatsapp and Apple iMessage have made voice recordings a focal part of their platform. Google has made ‘Ok Google’ the evolution of their platform on mobile as well as through wearable technology. Voice is back on the scene and everyone is using their phones with voice once again. Suddenly, Siri is making some sense. Read More »

Convergence is key: The future of the ad industry lies in building bridges

Bridge by O PalssonToday’s advertising industry is changing rapidly, with consumers actively engaging in an ever-diverse mix of online and offline media channels on a daily basis.

Individuals now have more control over how, when and where they engage with different media and – as a result – marketing models need to be dynamic and agile to keep up with changing consumer demands. Read More »

Why Facebook’s clickbait crackdown is important to your brand

click baitYou’ll never guess the changes Facebook is implementing to stop clickbait…

It’s a familiar sight to anyone scrolling down their newsfeed. Mysterious headlines with intriguing images that just tempt you to click through and see what it’s all about. ‘You’ll never guess what this woman did next’, ‘what follows will blow your mind’ and the equally clickable ‘what the hidden camera recorded was utterly terrifying’.

These headlines, known as clickbait are tactics used extensively by low-quality news and gossip websites. I even recently attended a conference where brands were encouraged to follow this trend to use the air of mystery to encourage click-throughs. Read More »

Sponsored: How a young German dancer convinced Asian mums that ‘Dirt Is Good’

eYekaThis content is brought to you by our partners eYeka

Across Asia, mums don’t like their children to come home with stained clothes. Yet exploring one’s environment and getting dirty in the process is an essential part of growing up. Unilever was looking for powerful, creative yet simple stories to explain to mums across Asia that dirt can be good for a child’s development.

We asked the eYeka community to come up with unconventional and surprising stories that show how mums can be brave and resourceful enough to creatively teach their children an important lesson, through dirt and stains. In just five weeks, we received 88 entries. Read More »

“Now is the time for marketers to take on the bigger issues”

marketing wordcloudThe ongoing confidence highlighted in today’s IPA Bellwether report is great news.

And today, media, especially digital, is relatively inexpensive. Which has a number of implications for marketers. First, marketers have many tools at their disposal as, on the face of it, marketing has never been so affordable. However, low barriers to entry for a mass media approach make for a crowded market. Which means gaining cut-through is increasingly challenging.

Brands continue to worry about channel proliferation, big data, social media and the associated complexity. However, with greater confidence, brands can afford to explore their options a little more. Read More »

Why Messenger’s new role is so important for Facebook

Facebook messengerSuddenly, Facebook’s decision to strip the messaging functionality out of its main mobile app and encourage people to use its dedicated Messenger service is beginning to make a lot more sense.

At the time, we thought it was designed to protect the Facebook brand within a rapidly evolving social networking landscape; as conversations shift away from the major networks towards mobile chat apps, the danger for Facebook was that it could become increasingly sidelined, especially with WhatsApp destined to remain a standalone product. Read More »

How to derive actionable insight from social data

Mobile dataHow can brands tap into social data to create a significant competitive advantage? Knowing what is being said about your brand on social channels is a great start, but if brands fail to move beyond data capture they will soon find themselves exposed.

Data sources are not created equal, so the real skill lays in the identification of the right data sources (social or otherwise), and their interpretation to derive actionable insights. Here are six tips to help brands do just that: Read More »

Technology is making us rude – so how should brands respond?

Reading newspapers on SubwayI have a horrible confession to make. I broke up with my ex-boyfriend because he complained that I used my phone too much. In the middle of conversations, while we were waiting to be served in a restaurant and as soon as I woke up in the morning. So strong was my attachment to this small, yet infinitely connected 5-inch device, that in the choice between him and it, well… I chose ‘it’. But I think that says more about society than it does about me.

Read More »